How do I submit an address change?

You can update your address information by logging into the Current HR Employee Portal and following the below steps:

1. Once logged in, navigate to the following menu items: Personal > Address. 

2. Next, select "Change Address."

3. Then follow the onscreen prompts to make the appropriate updates.

How do I view my paystub?

You can view your paystub by logging into the Current HR Employee Portal and following the below steps:

1. Once logged in, navigate to the following menu items: My Pay > Pay History. 

2. Next, select "View Paystub" and then "View Check."

3. A PDF of your paystub will download. If the paystub does not download, check your pop-up blocker settings and try again.

How do I update or change my tax information?

You can update your tax information anytime by logging into the Current HR Employee Portal and following the below steps:

1. Once logged in, on the left-hand side of the screen, select the “My Taxes” > “Tax Withholdings” menu option. 

2. Next, click “Update Forms” in the right-hand corner of the screen.

3. Then follow the onscreen wizard to make the appropriate updates. 

Did I complete my taxes correctly?

Closely review your most recent or upcoming paycheck to ensure that your tax withholdings are as you anticipated. If your withholdings are not as you expected, you can modify your tax withholding information from within the Current HR Employee Portal. 

Additionally, you can utilize the IRS Withholding Estimator. The IRS withholding estimator may help you complete a more accurate W-4 to achieve your tax goals/needs.

How do I contact Current HR if I have questions?

For payroll-related questions, contact our Payroll Team by email (payroll@getcurrenthr.com) or phone (859-689-8991).

For HR-related questions, contact our HR Team by email (hr@getcurrenthr.com) or phone (859-689-8991).

For benefit-related questions, contact our Benefits Team by email (benefits@getcurrenthr.com) or phone (859-689-8991).

Who should verification of employment (VOE) requests be sent to?

Please send VOE's to the Current HR payroll department (payroll@getcurrenthr.com).

How do I submit a Qualifying Event?

Qualifying events are submitted from within the benefits portal, Employee Navigator. For instructions on how to complete your qualifying event, please refer to the "How to Submit a Qualifying Life Event (EN)" document located on the Health Insurance Resources page.

Please keep in mind you have 30 days (60 days if losing coverage under a state CHIP or Medicaid program) from the date of your qualifying event to submit your qualifying life event. If you miss the 30-day (or 60-day if losing coverage under a state CHIP or Medicaid program) enrollment window, you will not be able to make a change until open enrollment.

Do I need an ID card to utilize dental benefits?

ID cards are typically not needed in order for your provider to apply coverage. You can give your provider your SSN, along with the group name and group ID and your provider can use an automated system to verify coverage. The group name and group ID can be found in the carrier's member portal. Use the appropriate Help Guide located on the Health Insurance Resources page to learn how to access the carrier's member portal.

Note: most dental providers no longer mail ID cards, but ID cards can be downloaded from the carrier's member portal.

Do I need an ID card to utilize vision benefits?

ID cards are typically not needed in order for your provider to apply coverage. You can give your provider your SSN, along with the group name and your provider can use an automated system to verify coverage. The group name can be found in the carrier's member portal. Use the appropriate Help Guide located on the Health Insurance Resources page to learn how to access the carrier's member portal.

Note: most vision providers no longer mail ID cards, but ID cards can be downloaded from the carrier's member portal.

Can I cancel my insurance benefit(s) now or do I have to wait until open enrollment?

Pre-tax elections for insurance benefits are irrevocable under Section 125 of the Internal Revenue Code, unless an employee experiences a qualifying life event. Employers are not permitted to allow employees to make mid-year election changes unless the employee experiences a verified qualifying life event. Refer to the "Qualifying Life Event Reference Guide" located on the Health Insurance Resources page to help you determine whether you have experienced a qualifying event.

Keep in mind that you only have 30 days (60 days if losing coverage under a state CHIP or Medicaid program) from the date of your qualifying event to submit your qualifying life event within Current HR’s benefit admin portal. If you miss the 30-day (or 60-day if losing coverage under a state CHIP or Medicaid program) enrollment window, you will not be able to make a change until open enrollment.

If you have not experienced a qualifying life event, you will have the opportunity to unenroll and/or make changes to benefit selections during open enrollment, but your current benefits must remain in place in the interim.

What is difference between an embedded and aggregate deductible?

Both embedded and aggregate deductibles are types of family deductibles for health insurance plans, but they work quite differently in how you meet the deductible and receive coverage. Here's a breakdown:

Embedded Deductible

• How it works: Each individual on the family plan has their own individual deductible, which is usually half of the family deductible. Once a person meets their individual deductible, they are covered, even if the overall family deductible hasn't been met. However, there's a cap – the total deductible paid by the family cannot exceed the overall family deductible.

• Example: A family has a $4,000 family deductible with a $2,000 embedded individual deductible. The mom meets her $2,000 individual deductible first and is now covered. The dad later meets his $2,000 individual deductible, and he is also covered. The family has now met the overall $4,000 deductible, so even if the child incurs expenses, they are also covered.

Aggregate Deductible

• How it works: Everyone on the family plan contributes towards a single family deductible. Once the combined total of everyone's medical expenses meets this deductible, the insurance company starts covering costs for everyone.

• Example: A family has a $4,000 aggregate deductible. The dad incurs $1,000 in medical expenses, the mom incurs $2,500, and the child incurs $500. Once this combined total reaches $4,000, everyone is covered.

How do I access Omega Benefit Solutions?

To login to your Omega account, please follow the below steps:

• Login to the Current HR Employee Portal.

• Select the “My Benefits” menu item and then click “Omega HSA/FSA.”

• Your Omega account will appear in a separate window. If the new window does not appear, double check your pop-up blocker settings and repeat the above process.

• The first time you access your Omega account, you will be asked to enter security questions/answers and acknowledge several agreements. This will not be required with future logins.

• After following the onscreen prompts, you will have access to your Omega account.

For additional assistance accessing your account, view the "How to Access Omega Benefit Strategies" Help Guide located on the Health Insurance Resources page for step-by-step instructions.

How do I submit a claim through Omega Benefit Solutions?

To submit an claim online through your Omega account, please follow the below steps:

1. Login to the Current HR Employee Portal.

2. Select the “My Benefits” menu item and then click “Omega HSA/FSA.”

3. Your Omega account will appear in a separate window. If the new window does not appear, double check your pop-up blocker settings and repeat the above process.

4. The first time you access your Omega account, you will be asked to enter security questions/answers and acknowledge several agreements. This will not be required with future logins.

5. After following the onscreen prompts, you will have access to your Omega account.

6. Within your Omega account, select “I Want To,” which will appear approximately halfway down the page.

7. Next, select the "Reimburse Myself" option. 

8. Then, under “Pay From,” select “Medical.” 

9. From there, follow the onscreen prompts to submit the claim. 

If you run into issues, please contact Omega’s support team at (508) 986-9359. 

How do I change my HSA contribution?

To change your HSA contribution, simply complete the appropriate HSA Direct Deposit Change form located on the Health Insurance Resources page and upload the completed form via the Secure Form Upload.